Terms of service

 

Terms of Service

Welcome to Sketch & Stitches! These Terms of Service govern your use of our website and services. By accessing or purchasing from our site, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Sketch & Stitches ("we", "our", "us") is a creative brand offering custom-designed and embroidered apparel. By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

2. Products & Custom Orders

Each item is made-to-order. Product colors, embroidery placement, and sizing may slightly vary due to the nature of handmade and digital mockups. Please review product descriptions and size charts before ordering.

We reserve the right to refuse any order you place with us and may, in our sole discretion, limit or cancel quantities purchased.

3. Pricing & Payments

All prices are listed in USD and are subject to change without notice. We accept major credit/debit cards and other payment methods displayed at checkout.

We reserve the right to correct pricing errors and to cancel orders affected by such errors.

4. Shipping & Delivery

Shipping times may vary based on location, carrier delays, and order volume. We are not responsible for delays due to customs, weather, or other factors beyond our control.

Once your order is shipped, you will receive a tracking number. Sketch & Stitches is not responsible for lost or stolen packages marked as “delivered.”

5. Returns & Refunds

Please refer to our Return & Refund Policy for complete details. In short: all custom and made-to-order items are final sale unless defective or damaged upon arrival.

6. Intellectual Property

All designs, graphics, product photography, logos, and written content on this website are the property of Sketch & Stitches and may not be copied, reproduced, or used without our permission.

7. User Conduct

You agree not to misuse our website, violate any laws, submit false information, or attempt to interfere with the security or performance of the site.

8. Limitation of Liability

Sketch & Stitches is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

9. Changes to Terms

We may update these Terms of Service at any time without prior notice. Continued use of our website after changes means you accept the revised terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:
📧 [info@sketchandstitches]
Instagram: [@thesketchandstitches]